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Taking Care of Your Best Customers - September/October 2010

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Archive > 2010 > September/October 2010 > Taking Care of Your Best Customers

The article "Taking Care of Your Best Customers" appeared in the September/October 2010 issue of Gear Technology.

Summary
We recently e-mailed an informal survey to 1,000 of our most loyal readers, each of whom has been a subscriber for at least 15 years. We were hoping to hear that our magazine is just as important to them today as it was when they first signed up. It was gratifying to find out that with most of the respondents, that was the case.

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