Quality & Environmental Auditing - ISO 19011

(October 1-2, 2007)Learning Outcomes:

. Understand and use quality and environmental audit terminology;

. Establish the audit objectives as "compliance-based" or "effectiveness-based";

. Establish the audit scope as "system-based", "program-based" or "risk-based" or a combination of these;

. Establish the data collection techniques as "performance-based" or "results-based" or both;

. Thoroughly understand the audit process;

. Lead and perform internal and supplier quality and environmental audits;

. Design, develop and implement an internal and supplier quality and environmental audit system;

. Manage or assess the internal and supplier quality and environmental audit system.

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