Root Cause Analysis Seminar

(October 28-29, 2008)

Upon completion of this seminar, one will be able to:

• Understand and use problem identification, problem reporting, data codification, data grouping, data analysis, extent of condition, causal factor analysis, and corrective action terminology;

• Perform root cause analysis using a variety of techniques (e.g., Change Analysis, Failure Mode & Effects Analysis, Hazard-Barrier-Effects Analysis, Time-line Analysis, Fishbone Analysis, Fault Tree & Event Tree Analysis;

• Design and implement a problem reporting, root cause analysis, and corrective action system;

• Manage or assess such a system.

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