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Related Companies

Precision Gage Co., Inc.
Precision Gage Co., Inc. is the manufacturer and supplier of the VARI-ROLL and GearMaster Dual Flank Composite Gear Tester.

Related Power Transmission Companies

Midwest Gear & Tool, Inc.
With more than 20 years in gear manufacturing, Midwest Gear & Tool has an elaborate straight and spiral bevel gear manufacturing capability. We also manufacture a complete line of hydraulic, electric and manual transmissions and reducers. We m...

QA1 Precision Products
QA1 designs, manufactures and distributes rod ends, spherical bearings, performance shock absorbers, struts, springs, and related items. QA1 engineers products that are utilized in a wide variety of industries such as performance racing, off-road recreational vehicles, fitness equipment, packaging equipment, etc. We are also very experienced in value-added global sourcing for our large OEM customers – we routinely supply major companies with forged, cast, fabricated or machined suspension and driveline components. QA1’s quality system is certified to the ISO 9001:2008 standard.

Ronson Gears Pty. Ltd
Established in 1954 Ronson Gears, is your English speaking and English thinking Asia-Pacific alternative for Precision Gears and Gear Assemblies. Doing business internationally for almost 60 years, Ronson Gears has garnered a reputation for quality, delivery and first-class customer service.

Rush Gears Inc.
Manufacturer of Custom and Standard Industrial Gears. Inch and Metric Gears. Steel Gears, Plastic Gears and Stainless Steel Gears. Spur Gears, Helical Gears, Worm & Worm Gears, Gear Rack, Gear Stock & Pinions, Geared Shafts, Splines & Spline Shaft...

Articles About customer service


1 The Total Customer Service Experience (July/August 1997)

What is a quality product? This is not an idle question. In the Darwinian business world in which we operate, knowing the answer to this question is key to our survival. A whole library of standards and benchmarks is available to help us gage how we're doing, but they don't really tell the whole story.

2 Building Repeat Business: What Gear Buyers Really Want from Gear Manufacturers (August 2010)

In this article, gear buyers have been given an opportunity to discuss quality, value, customer service and how gear manufacturers can improve business practices.

3 Gear Grinding 1995 (July/August 1995)

Gear grinding is one of the most expensive and least understood aspects of gear manufacturing. But with pressures for reduced noise, higher quality and greater efficiency, gear grinding appears to be on the rise.

4 Application Analysis (January/February 1993)

Questions: I have heard the terms "safety factor," "service factor," and "application factor" used in discussing gear design. what are these factors an dhow do they differ from one another? Why are they important?

5 Your Tax Dollars at Work: U.S. Commerce Department, Your Boots on the Ground Overseas (May 2010)

Easily one of the central issues affecting U.S. manufacturing is what one might call the exports deficitthe inability of American companies to sell products to, for instance, Asian markets, developing countries and other ports of calldue to what they perceive to be unfair trade agreements and or policies.