Kapp Technologies recently announced the promotion of Johannes Hoehn to service manager. In his new role, Hoehn will lead service and parts efforts to ensure and maintain customer satisfaction.
He joined the Kapp Niles group in 2000 as an industrial technician in Coburg, Germany. In 2012, he relocated to Kapp Technologies in Boulder, Colorado together with his family. Since relocation, Hoehn has been supporting the Kapp Technologies team as a service technician. This position allowed Hoehn to strengthen his subject-specific knowledge while deepening the relationships to customers.
“Close contact with our customers paired with high-quality technical support was my philosophy as a service technician. I’m excited to bring in these aspects among others in my new role as service manager,” said Hoehn.
The service manager role has been handed over to Johannes by Michael Kapp, who pursues new challenges together with his brother, Matthias Kapp, both filling the position as management assistant with Kapp Niles in Coburg, Germany.
Kapp Technologies would like to thank Michael Kapp for his support as service manager and wish him all the best in his new position.