In 2016, solutions provider Klingelnberg initiated its own international “Gear Seminar” series. Since then, the exclusive trade events have been held annually for Klingelnberg customers, at different locations each year. This year, Klingelnberg chose Italy, Asia (with Taiwan and China) and the USA as its priority venues.
With trade events provided free of charge under the Gear Seminar brand, Klingelnberg offers knowledge forums covering all aspects of gearing technology. During the events, typically lasting two days, Klingelnberg experts bring their customers up-to-date on current technologies, trends and innovations in bevel gear technology, cylindrical gear technology and gear measuring technology. Focal points this year included topics such as smart production in the Industry 4.0 environment, new hybrid technology for tactile and optical measuring technology, high-performance processes for bevel gears with an extended “PowerSkiving” application, and the new level of high-productivity generating grinding with the new Speed Viper machine generation. Klingelnberg also succeeded in attracting guest lecturers – instructors from the Department of Machine Tools and Production Engineering at RWTH Aachen University – who gave fascinating presentations at the Gear Seminar in Ann Arbor, USA.
“We are delighted with the favorable response from our customers,” said Dr. Hartmuth Müller, head of technology and innovation at Klingelnberg, who is also patron of the seminars. “Our Gear Seminar series is extremely popular because it is an excellent opportunity for us to share ideas and information with our customers in an intensive, practical setting.”
Each seminar series concluded with an evening meal, providing opportunities for discussions and exchanges in a relaxed atmosphere. It’s a safe bet to say that another series of Gear Seminars will again take place in 2019. “We are happy to pass our knowledge on to our customers directly. As far as we are concerned, that's just part and parcel of good customer service,” Dr. Müller concluded.