United Grinding Group offers digital assistance systems that make work easier for users of all kinds in areas like remote service, service monitoring, production monitoring, and digital solution technologies.
Remote Service offers simple and fast assistance. For example, in the event of machine downtime, United Grinding North America customers can request service with the press of a button. This service request can be submitted by the customer via a smartphone and the corresponding Digital Solutions app, or via the Customer Cockpit.
Service Monitor relieves those responsible for maintenance by clearly displaying all the important maintenance tasks based on the current machine's operating hours. The Service Cockpit can be used to centrally manage, monitor, and document maintenance due dates for several connected machines.
Production managers can monitor the production output of the machinery at any time using the Production Monitor. Production benchmarks, such as operating and non-productive times, production quantities, and downtimes, are displayed in real time. The latest version also supports the global communication standard Umati UA4MT (Universal Machine Technology Interface for Machine Tools).
United Grinding machines and machines from other manufacturers can be easily integrated into the Production Monitor—from anywhere and at any time—thanks to the Digital Solutions app. This overview makes it possible to discover optimization potential in the production and operation of the machines.
The trend towards flexible working models and working from home or on the road has also driven the demand for app-based solutions. Digital assistance systems are already an indispensable part of everyday life, and demand will continue to rise. The United Grinding Group is continuously expanding the functionalities of current products and constantly adding to the range of available digital solutions.