Helios Announces Service Engineer
November 8, 2019
Helios Gear Products announces a new position of service engineer filled by Edgar Ixpata. Said Adam Gimpert, president of Helios, “After working through our internal training program, Edgar has proven to be an invaluable asset to our technical team. With our expanding machine tool solutions and new service engineers like Edgar, gear manufacturers have a winning combination of machines and technical support.” Helios has doubled its technical group over the past two years in order to better serve the gear manufacturing industry, and Ixpata has been instrumental to that growth.
Ixpata’s experience includes 15 years working as a production manager and electronics technician for an automated screen-printing manufacturer. That role exposed Ixpata to the importance of productive machinery and the challenges of human resources. He was a highly effective team leader and skilled in electronic and mechanical repairs. He then returned to formal education to earn his bachelor’s degree in electrical engineering technology from Northern Illinois University. He did this while working as an information technology assistant for Waubonsee Community College. After earning his degree, Ixpata was prepared and eager to return to the workforce in a productive and specialized role.
Helios welcomed Ixpata in 2017 to its technical team to focus on electrical systems for its existing Koepfer machine installations. Additionally, he supports Helios’s K-Repowered CNC gear hobbing machines and has helped build multiple KFS gear tool sharpening machines. With Helios’s new “Hera” line of CNC hobbers, he will help lead his team for the training, installation, warranty, and ongoing technical support needs of the company’s gear manufacturing customers. Said Troy Kutz, service manager for Helios, “Manufacturers are already welcoming Edgar for his positive attitude and ability to solve technical problems. Our solutions are stronger because Edgar is part of the Helios team.”