Archive
A New Quoting Model?
Anyone actually enjoy quoting? For such an important part of daily business the process of establishing prices to offer a customer seems universally disliked. I first got drafted into “estimating”
Changing Business Models?
A few weeks ago I blogged about a disappointing shopping experience at a once-pre-eminent retailer. I must not have been the only unhappy customer because that particular store was on
Authority and Responsibility
We all got a lesson in leadership from that unfortunate collision between a U.S. Navy destroyer and a container ship off the coast of Japan. The Navy’s first concern was
Dangerous Waters
When a consultant’s phone rings they never know what the client or potential client may need. Sadly, calls frequently involve sorting out messes that could have been avoided with a
Continuous Improvement
Much of my gear career has involved the oil patch, so it was a treat to tour the Drake Oil Well Museum near Titusville Pennsylvania recently. Colonel (Edwin Laurentine) Drake
Origin Stories
Once in a while we need to take a break from the “honey do” list and start becoming familiar with our community. A trip to a nearby state park that
The Internet Never Forgets
Another one of those graduate student requests turned up in my e-mail inbox this week. This one referenced one of my AGMA Fall Technical Meeting papers, and the student had
Happy Independence Day!
Other than the fireworks, it is a quiet day for most of us here in the United States. We need this annual holiday to remind us that, despite the very
