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Gear Talk With Chuck

A New Quoting Model?

Anyone actually enjoy quoting? For such an important part of daily business the process of establishing prices to offer a customer seems universally disliked. I first got drafted into “estimating”

Gear Talk With Chuck

Changing Business Models?

A few weeks ago I blogged about a disappointing shopping experience at a once-pre-eminent retailer. I must not have been the only unhappy customer because that particular store was on

Gear Talk With Chuck

Authority and Responsibility

We all got a lesson in leadership from that unfortunate collision between a U.S. Navy destroyer and a container ship off the coast of Japan. The Navy’s first concern was

Gear Talk With Chuck

Dangerous Waters

When a consultant’s phone rings they never know what the client or potential client may need. Sadly, calls frequently involve sorting out messes that could have been avoided with a

Gear Talk With Chuck

Continuous Improvement

Much of my gear career has involved the oil patch, so it was a treat to tour the Drake Oil Well Museum near Titusville Pennsylvania recently. Colonel (Edwin Laurentine) Drake

Gear Talk With Chuck

Origin Stories

Once in a while we need to take a break from the “honey do” list and start becoming familiar with our community. A trip to a nearby state park that

Gear Talk With Chuck

The Internet Never Forgets

Another one of those graduate student requests turned up in my e-mail inbox this week. This one referenced one of my AGMA Fall Technical Meeting papers, and the student had

Gear Talk With Chuck

Happy Independence Day!

Other than the fireworks, it is a quiet day for most of us here in the United States. We need this annual holiday to remind us that, despite the very