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Problem Reporting, Root Cause Analysis, & Corrective Action
12/7/07 1:00 am EST
Learning Outcomes: Upon completion of this seminar, one will be able to:
·Understand problem reporting, root cause analysis and corrective action terminology;
·Design and implement a management system, or assess the management system for problem reporting, root cause analysis and corrective action;
·Perform or facilitate the performance of root cause analysis using the following techniques: ·Change Analysis;
·Failure Mode & Effects Analysis;
·Time Line Analysis; ·Cause & Effects Analysis / Fishbone Analysis (both process-based and affinity-based);
·Probabilistic Risk / Safety Analysis, using event and fault trees; and
·Management Oversight & Risk Tree Analysis.
·Understand various models of defense in depth.