• TOPICS
    • Design
    • Manufacturing
    • Inspection
    • Heat Treating
    • Lubrication
    • Materials
    • The Gear Industry
    • Gears by Type
  • MAGAZINE
    • Current Issue
    • Departments
    • Archives
    • Subscribe
    • Advertise
  • NEWSLETTER
    • Subscribe
  • VIDEO
    • Gear Technology TV
      • Ask the Expert Live
      • Revolutions
    • Industry Videos
  • BLOGS
  • BUYER'S GUIDE
  • NEWS and EVENTS
    • Product News
    • Industry News
    • Events
  • ADVERTISING
    • Brand Awareness
      • Print: Display Advertising
      • Online: Web Banners & Keyword Banners
      • Online: Native Advertising (Sponsored Content)
      • E-mail: Custom, White Papers & Webinars
      • E-mail: Newsletter Sponsored Content (Native Advertising)
    • Response & Lead Generation
      • Online: Sponsored Content (Native Advertising)
      • E-mail: Newsletters
      • E-mail: Newsletter Sponsored Content (Native Advertising)
      • E-mail: Custom, White Papers & Webinars
      • Online: Buyers Guide
    • Print Advertising
      • Print: Display Advertising
      • Print: MPT Expo Showstoppers
      • Print: Buyers Guide
      • Print: Manufacturing sMart
      • Print: Specifications
      • MPT Expo Show Guide Advertising
    • Online Advertising
      • Online: Web Banners & Keyword Banners
      • Online: Native Advertising (Sponsored Content)
      • Online: Buyers Guide
      • Online: Specifications
    • E-mail Advertising
      • E-mail: E-Newsletters
      • E-mail: Newsletter Sponsored Content (Native Advertising)
      • E-mail: AGMA Industry News
      • E-mail: Custom, White Papers & Webinars
      • E-mail: Specifications
    • Special Promotions
      • Print: MPT Expo Showstoppers
      • Print: Buyers Guide
      • Print: Manufacturing sMart
      • MPT Expo Show Guide Advertising
  • CONTACT US
  • AGMA
    • Membership
    • Events
    • Education
    • Emerging Technology
    • AGMA Media
    • Standards
Subscribe
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Home » Blogs » Gear Talk With Chuck » The Personal Touch

Gear Talk With Chuck
Gear Talk With Chuck RSS FeedRSS

Design / Heat Treating / Stress / Induction Hardening
Charles schultz
Chuck Schultz is a licensed engineer, Gear Technology Technical Editor, and Chief Engineer for Beyta Gear Service. He has written the "Gear Talk with Chuck" blog for Gear Technology since 2014.

The Personal Touch

April 19, 2019
Charles D. Schultz
No Comments
Our most recent guest blogger, Joe Arvin, demonstrates the importance of the personal touch in business. As I mentioned in my introduction to his story, I met Mr. Arvin while job hunting. You really do not know stress until you are suddenly unemployed and worrying about feeding your family and paying your bills. My wonderful wife did her best to keep me calm, but with each interview she could sense my frustration. It did not help that my five-year-old son would greet me after each outing with “Did you get the job?” I had sent out twenty-five resumes, each in an envelope with a copy of my recently completed book — An Introduction to Gear Design. (It is still available for free download at www.beytagear.com.) This unusual approach (for 1989) resulted in twenty-four interviews, so it was not like I lacked opportunities. Still, the “right spot” was elusive and by the time my “tour” reached Downers Grove, I was pretty down. The folks at Arrow Gear took me on a tour of their shop and left me at Joe’s office. We had not met previously but had some mutual contacts. 1989 was in the middle of a tough decade for the gear industry; shops were merging, closing, and downsizing frequently. Arrow was not adding “overhead,” but Joe encouraged me to keep looking. It took a couple more weeks to find a position, during which time he checked in by phone. It impressed me then and, as the years have passed, I have tried to model that same behavior for the young engineers I have encountered. If you are lucky, you get to enjoy a long career of making cool stuff and meeting interesting people. Joe and I have had an opportunity to work together during our consulting years. When I brought up that 1989 interaction, Joe did not recall it. Apparently it has been his standard operating procedure to be kind to people even when there was no “percentage” in it for him. Good Karma is its own reward!

Recent Comments

Thank you for this - Happy Saint Patrick's...

Post a comment to this article

Report Abusive Comment

Free Gear Technology Subscriptions
Subscribe
Free Gear Technology Subscriptions
Subscribe
FEATURED VIDEO
  • Ipsen1
    Maintaining a Furnace's Heat Exchanger with Ipsen
December 15, 2022
RECOMMENDED
  • Precision Equals Performance at ZPE GripTec

    October 12, 2022
    gt0922_Page_28_Image_0003.jpg
  • State of the Powder Metal Industry

    October 12, 2022
    gt0922_Page_30_Image_0001.jpg
  • The Afterglow of Furnaces North America 2022

    October 12, 2022
    gt0922_Page_20_Image_0001.jpg
  • Reigniting the Educational Infrastructure

    December 5, 2022
    gt1122_Page_20_Image_0001.jpg
  • Profile: Continuing Education and Training with the AGMA

    December 5, 2022
    gt1122_Page_26_Image_0001.jpg
  • Reigniting the Educational Infrastructure

    December 5, 2022
    gt1122_Page_20_Image_0001.jpg
  • Profile: Continuing Education and Training with the AGMA

    December 5, 2022
    gt1122_Page_26_Image_0001.jpg
  • Precision Equals Performance at ZPE GripTec

    October 12, 2022
    gt0922_Page_28_Image_0003.jpg
  • Subscribe
  • Advertise
  • Contribute
  • AGMA
Powered byAGMA
Copyright © 2023 Gear Technology
  • Privacy Policy
  • Contact