Learning Outcomes: Upon completion of this seminar, one will be able to: ·Understand problem reporting, root cause analysis and corrective action terminology; ·Design and implement a management system, or assess the management system for problem reporting, root cause analysis and corrective action; ·Perform or facilitate the performance of root cause analysis using the following techniques: ·Change Analysis; ·Failure Mode & Effects Analysis; ·Hazard-Barrier-Effects Analysis; ·Time Line Analysis; ·Cause & Effects Analysis / Fishbone Analysis (both process-based and affinity-based); ·Probabilistic Risk / Safety Analysis, using event and fault trees; and ·Management Oversight & Risk Tree Analysis. ·Understand various models of defense in depth.