Marposs, a global leader in measurement, inspection, and test technologies has announced its Marposs Care after-sales service. The service agreements for Marposs Care focused on preventive maintenance, calibration, customer training, and process improvement, and supported each area with a team of specialized engineers. The aim is to offer services that drive the continuous performance and productivity of Marposs equipment and applications.
“This is an exciting time for Marposs and its customers in the U.S. market,” said Kevin Messing, North American Service and Repair Manager. “We are confident that Marposs Care will help our customers gain the most of their equipment and allow them to achieve maximum uptime.”
Customized preventive maintenance programs include checkups to help reduce the risk of failure, optimize production capacity, and keep the equipment operating near its original condition. The use of original spare parts guarantees optimal performance, while reports provided by service team members offer insight into equipment status.
As part of the Marposs calibration program, certified reference masters evaluate the equipment and provide periodical calibration to support reliable performance. They also offer recommendations for product criteria, parameters, and calibration frequency and provide calibration reports. This program ensures product compliance and accurate measurement results.
Marposs conducts maintenance and operator training focused on theoretical and practical matters, intending to motivate employees to identify improvements and innovation and increase productivity.
Marposs Care also focuses on process improvement by analyzing the current performance of its products and monitoring their status. Scheduled inspections, either through a service agreement or annual maintenance contract, allow Marposs service team members to identify opportunities for continuous improvement.