It’s happened to most manufacturers at one point or another. A defective product comes back from a customer in need of repair. Perhaps a bearing or a gear drive has failed, and the customer simply needs a replacement. Upon further examination, the company realizes it was never one of its products in the first place, but a fabricated copy that snuck into the market. The manufacturing community has been dealing with counterfeit products for decades, but used machinery dealers and Internet shoppers seem to continuously get hit by scam artists.